Return Policy
Items with a receipt may be returned within 30 days of the purchase date. Must be in original condition (with original box, accessories, booklets etc. if applicable).
Trade-up Policy
We only trade instruments that were purchased from us. On rental instruments the trade-up is 50% of the purchase price with damages deducted. On regular sale instruments the trade up policy is as follows:
1 year - 100%
2 years - 90% 3 years - 85% 4 years - 80% 5 years - 75% 6 years - 70% 7 years - 65% |
8 years - 60%
9 years - 55% 10 years - 50% Anything after 10 years is 50%. All prices will deduct cost of damages/maintenance and strings if needed. Must trade up 50%. For example current violin is $1000, must trade up to at least $1500. |